knowledge

How to extend 12V ATV battery warranty?

You are expected to contact the after-sale team to extend the warranty. Please understand that the extended warranty have terms and conditions which may not match...

How to extend 12V ATV battery warranty?

Can 12V ATV battery be customized?

We have a wide range of high-quality and high-performing 12V ATV battery. But if our current products fail to satisfy you in aspects of size, material, or others...

Can 12V ATV battery be customized?

Can 12V ATV battery be made by any shape, size, color, spec. or material?

Generally speaking, as a small and medium company, most of our business is involved in manufacturing of specific appearance and specification (such as shape, size...

Can 12V ATV battery be made by any shape, size, color, spec. or material?

How to go through the 12V ATV battery customization?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How to go through the 12V ATV battery customization?

Is 12V ATV battery tested before shipment?

The Pre-Shipment Inspection (PSI) is one of many types of quality control inspections conducted by VELA Power Technology Co., Ltd.. This inspection is done according...

Is 12V ATV battery tested before shipment?

How to pay for 12V ATV battery?

At VELA Power Technology Co., Ltd., we support several types of payment for many of our products including 12V ATV battery. The payment methods are all in compliance...

How to pay for 12V ATV battery?

Does 12V ATV battery have warranty period?

VELA Power Technology Co., Ltd. knows that Warranty is a Magic Words that our Customers want to hear. So we provide a warranty for most of our products. If it is...

Does 12V ATV battery have warranty period?

How long is the warranty period of 12V ATV battery?

At VELA Power Technology Co., Ltd., every provided product comes with a certain period of warranty. We offer warranty service for any quality problems of our products...

How long is the warranty period of 12V ATV battery?

Where to get help if 12V ATV battery gets problem during the use?

Once customers encounter some problems with the 12V ATV battery operations, installation, and other issues, they can directly come to our after-sales service members...

Where to get help if 12V ATV battery gets problem during the use?

Can we arrange the 12V ATV battery shipment by ourselves or by our agent?

Negotiation should be made with VELA Power Technology Co., Ltd.. If you insist on this, any problems occur during the shipment should be solved by yourselves. In general...

Can we arrange the 12V ATV battery shipment by ourselves or by our agent?

What kind of packing is provided for 12V ATV battery?

VELA Power Technology Co., Ltd. has some general packaging guidelines that will help you prepare your package for shipping. Please consult our Customer Service for...

What kind of packing is provided for 12V ATV battery?

What port of loading available for 12V ATV battery?

At VELA Power Technology Co., Ltd., our factory and warehouse are strategically located. We have taken the convenience of transportation into consideration. If we...

What port of loading available for 12V ATV battery?

What to do if 12V ATV battery is damaged during shipping?

The damage of goods during shipment seldom happens at VELA Power Technology Co., Ltd.. But once it happens, we will do everything we can to compensate for your loss...

What to do if 12V ATV battery is damaged during shipping?

What to do if it is incomplete 12V ATV battery delivery?

If your purchase is missing any parts or items, please notify us as soon as you can. You are insured by VELA Power Technology Co., Ltd.'s guarantee.VELA Industrial...

What to do if it is incomplete 12V ATV battery delivery?

What should I do once I receive 12V ATV battery imperfections?

The first thing for you to do is to contact us. At VELA Power Technology Co., Ltd., we have been always adhering to the business principle of "Quality First" and...

What should I do once I receive 12V ATV battery imperfections?

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CONTACT PERSON: Kitty Zhang
TEL: 86-20-85549575

MOBILE : 86-13602702588
E-MAIL : manager@velabattery.com

FAX: 86-20-85547400
ADD.: 1113-1114 TIAN YIN PLAZA,NO.439 ZHONGSHAN ROAD. TIANHE DISTRICT. GUANGZHOU. GD. CHINA
SKYPE : vela22365808

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